Legal notice
1. Terms of Service
Effective Date: 【2026-06-11】
These Terms of Service Terms govern your access to and use of the website sunrimoracommerce.shop the Site , operated by Sunrimora Commerce we By browsing, accessing, registering an account, and placing orders on our Site, you fully agree to abide by these Terms, our Privacy Policy, Return & Refund Policy, and all applicable local and international laws and regulations.
1.1 Eligibility
You must be at least 18 years old or reach the age of majority in your residential jurisdiction to use this website and complete purchase transactions. If you access this Site on behalf of a company or business entity, you confirm that you have the legal authority to bind the corresponding entity to these Terms.
1.2 Product & Pricing Accuracy
We endeavor to ensure that all product descriptions, images, specifications, stock status, and pricing information displayed on the Site are accurate and up-to-date. However, we do not guarantee that all content is completely error-free, complete, or current. We reserve the right to modify product parameters, adjust commodity prices, launch or terminate promotional activities, and discontinue any product at any time without prior notice.
All prices displayed on the Site are denominated in 【Currency】. Unless otherwise specified, the listed prices do not include shipping fees, international import duties, customs taxes, value-added taxes, and other local handling fees. Customers are solely responsible for all additional fees incurred during international logistics and customs clearance.
1.3 Order Approval & Cancellation Rights
We reserve the right to refuse, suspend, limit, or cancel any order at our sole discretion, including but not limited to scenarios of system pricing errors, product stock shortages, suspected fraudulent transactions, abnormal order behavior, violation of these Terms, and non-compliance with local legal regulations. If an order is cancelled after successful payment, we will refund the full payment amount via the original payment channel.
1.4 Account Security & Responsibilities
If you register a user account on our Site, you are solely responsible for maintaining the confidentiality of your account password, login credentials, and personal account information. All operations conducted under your account are deemed to be operated by yourself. You shall immediately notify us of any unauthorized account login, information leakage, or abnormal account activities.
2. Privacy Policy (GDPR & CCPA Compliant)
Effective Date: 【2026-06-11】
This Privacy Policy clarifies the rules of Sunrimora Commerce for collecting, using, storing, disclosing, and protecting users’ personal data. This policy applies to all users who visit our website, register accounts, and place orders, and complies with the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
2.1 Collected Personal Data
We collect personal information actively submitted by users, including but not limited to full name, email address, contact phone number, shipping address, billing address, and payment-related verification information. Meanwhile, we automatically collect technical data generated during user access, including IP address, browser type, device model, website browsing track, cookie data, and order transaction records.
2.2 Purpose of Data Usage
Your personal data will only be used for legitimate business purposes: processing and completing your order transactions, arranging logistics delivery and after-sales services, verifying transaction security and preventing fraud behaviors, sending order status updates and service notifications, optimizing website operation and user experience, and pushing marketing promotions only with your explicit opt-in consent.
2.3 Third-Party Data Sharing
We only share necessary user data with trusted third-party service providers who assist in business operations, including Shopify (website hosting and data storage), official payment processors (PayPal, Stripe, etc.), international logistics carriers, and anti-fraud service institutions. We will never sell, rent, or lease your personal data to irrelevant third parties for commercial marketing purposes without your explicit written authorization.
2.4 Data Retention Period
We only retain your personal data within the scope and time required for business and legal purposes. After the completion of order transactions and after-sales services, we will retain transaction records and relevant data for no less than 5 years in accordance with commercial tax laws and legal dispute resolution requirements. Data that is no longer needed will be securely deleted and destroyed.
2.5 User Legal Data Rights
You have the right to access, check, correct, and update your personal information, request us to delete your personal data, withdraw marketing authorization, and obtain data portability services. To exercise the above rights, please contact our customer service via service@sunrimoracommerce.shop. We will respond and process all valid user requests within 30 calendar days.
2.6 Cookie Usage Rules
Our website uses cookies and similar tracking technologies to record user browsing preferences, optimize website access experience, analyze website traffic data, and support personalized service and marketing push. You can disable the cookie function through your browser settings at any time, but partial functions of the website may be unavailable or abnormal after disabling cookies.
3. Intellectual Property Rights Statement
All content displayed on the sunrimoracommerce.shop website, including but not limited to text copywriting, product descriptions, original images, videos, logos, graphic designs, website layout, trademarks, and program codes, are all exclusive intellectual property assets of Sunrimora Commerce and protected by global copyright, trademark, and intellectual property laws.
No user or third party may copy, reproduce, modify, distribute, disseminate, resell, or use our intellectual property content for commercial purposes without our prior written official authorization. Any unauthorized infringement of our intellectual property rights will constitute an illegal act, and we will reserve the right to pursue legal liabilities and claim economic compensation from the infringer.
We respect the legitimate intellectual property rights of all individuals and institutions. If you find that any content on our Site infringes your intellectual property rights, please contact us in a timely manner, and we will verify and remove the infringing content immediately.
4. Disclaimer of Liability
Our website and all sold products are provided on an “as is” and “as available” basis. We do not make any express or implied warranties, including but not limited to merchantability, specific applicability, and non-infringement of third-party rights, within the maximum scope permitted by applicable laws.
We do not guarantee that the website service will be uninterrupted, completely error-free, virus-free, or absolutely secure. We shall not be liable for any direct or indirect losses caused by your access to or use of this website, including but not limited to data loss, economic loss, and equipment damage caused by improper operation.
We are not responsible for any order delays, delivery failures, service interruptions, or performance failures caused by force majeure events and uncontrollable factors, including natural disasters, extreme weather, national policy adjustments, customs inspection detention, logistics system failures, public health emergencies, and other external uncontrollable situations.
5. Return & Refund Policy
The following policy applies to all orders placed on our website, and complies with international cross-border e-commerce after-sales rules and local consumer protection laws. All return, exchange, and refund services are subject to the following provisions.
Customers shall bear the return shipping fees and related customs handling fees for voluntary returns and exchanges. We will bear the round-trip shipping fees only for returns caused by our responsibility, including product quality defects, transportation damage, wrong delivery, and missing accessories.
All returned products must be kept in unused, unwashed, undamaged condition, with complete original packaging, labels, and accessories, and be returned within the valid after-sales return period. We reserve the right to reject returns for non-compliant products.
6. Legal Governance & Policy Updates
These full legal policies are governed by the laws of UK, excluding its conflict of law provisions. We reserve the right to revise and update the content of these legal policies at any time according to business adjustments and legal requirement changes. The updated policies will take effect immediately after being published on the website. Your continued use of the website and purchase services after the update constitutes your acceptance of the latest policies.
7. Contact & Legal Information
For legal consultation, personal data right application, after-sales dispute resolution, and business cooperation inquiries, please contact us through the following official channels:
Store Name: Sunrimora Commerce
Official Email: service@sunrimoracommerce.shop
Business Registered Address: UNIT222 SECOND FLOOR CAPITAL HOUSE 61 AMHURST ROAD, LONDON E8 1LL, UK
Service Working Hours: 24h